Dear Customers & Colleagues,
In recent weeks we learned of a scam from one of our distributors, which happened to some companies within our industry, both in Europe and the U.S., and therefore wanted to send out a courtesy email to warn you.
Hackers were intercepting the company’s emails and engaging in “proper” conversation with customers and emails were going back and forth. Once dialogue had been established, and the emails looked legit (headers, footers, tone, etc.) they would forward their “new bank details” to the customer asking future payments to be made there.
Obviously signed from an employee and many times “within conversation” (they would intercept original outgoing emails & would add the bank details to the normal business like conversation). Customers even sent emails to the President or CEO asking them to confirm the new bank details were correct and the hackers (after having intercepted the email, which never made it to the actual person) would reply, as that person, saying “yes, thank you for checking”.
We don’t know how big the problem is and what this means for this particular company but we just wanted to send out a courtesy email warning to all our customers/colleagues and also to say that we are NOT planning on changing our bank details or shipping location in the near future.
My personal advice… when you get a change of bank details letter/email, call your supplier and verify the new details over the phone.
As a precaution, can I also emphasize that our only delivery point in the U.S. is our current warehouse located at:
Baby K’tan, LLC
3721 S.W. 47th Avenue
Davie, FL 33314
And for our international distributors always confirm with Isaac directly (via phone & email) if you have any questions or concerns regarding a change.
We have heard other cases within our industry where goods are ordered & then delivery addresses changed to fraudulent warehouses.
Please forward this email on to all relevant parties within your organization and/or any customers you service.
President & Co-Founder
Baby K’tan, LLC
Toll Free: 866-937-5826
What comes to mind when you hear the word newborn? For me thoughts of that sweet baby smell and soft, rosy skin. But there is a condition that babies often get shortly after birth called cradle cap. This ugly, yellow, rough, scaly patch forms on your sweet baby’s head. It is unsightly, even if we all know it is common and will go away. It still is a bit unnerving. Although cradle cap usually appears on infants, hence the term ‘cradle cap’, toddlers get it too. Cradle cap is most common on the baby’s head, but can happen on the face and neck. Yes…it is unsightly, but there is no need for alarm. Simply put, cradle cap is an infant form of dandruff. Cradle cap is not part of any illness and does not imply that baby is not being well cared for.
How many parents have come to your store looking for products to get rid of cradle cap? May I share a solution?
An all-natural oil: we recommend olive or coconut
A New People Perfect Baby Brush
Gentle all-natural baby shampoo
Your tender loving care
Why don’t you have a bucket of these brushes in your store? Call today to get one on the way. One “New People” bucket contains 25 brushes in a mix of colors/textures. 951-461-7424 or 951-704-5042
Momma Goose Products, Ltd has added all-natural teething toys to their already best-selling line of Baltic Amber. Let’s just say Momma Goose has your baby’s teething pain on the run. Introducing….
RiNGLEY is the original Canadian natural teether that combines two effective teething tools keeping them all-natural: Untreated Maple wood and 100% organic cotton terrycloth made free from dye and without harmful chemicals. The fiber-filler of the ZooLEY line is made from corn. Corn fibers are put through a distillation process that turn into sugars which then ferment into lactic acid that form a polymer resin. The end result is a fiber that is non-allergenic, odor free, biodegradable and 100% compostable.
RiNGLEY was designed with a child’s development in mind. Since infants learn through tactile stimulus, touching and putting things in their mouths, the need for a product made without harmful chemicals and dyes is important. The different textures of the RiNGLEY components enable children to satisfy their teething needs and the ring and cloth are naturally easy to grip. RiNGLEY can be used wet or dry and easily reaches around a child’s gums and teeth. RiNGLEY is an organic and natural toy for babies to chew and teethe on. RiNGLEY comes in 7 styles: knotted, straight, junior, sun, monkey, turtle and elephant. And meets and exceeds ASTM, CPSIA and CE toy safety standards, Certified organic cotton.
Winner of these awards and appreciated by discerning moms around the world. Naturally, RiNGLEY is a product that you can confidently offer your parents as fully safe and all-natural to their baby to entertain and to soothe those sore gums.
If you are planning to attend the Natural Products Expo in Anaheim this week, be sure to look me up at Booth #3417. I’ll be working with Motherlove.
Momma Goose has just acquired RiNGLEY – Canadian made, organic, natural teething toys!
RiNGLEY is the original Canadian natural teether that combines two effective teething tools: untreated Maple wood and 100% organic cotton terrycloth. These different textures enable children to satisfy their teething needs. Made free from dye and without harmful chemicals. The design allows your child to easily grip the ring and cloth. It can be used either wet or dry to ease the child’s gums and teeth. – See more at http://ringley.ca/
Orders for RiNGLEY products are now being accepted and will begin shipping March 16th. This is a fantastic product, that fits beautifully with the Momma Goose existing line, the Amber Goose Teething Jewelry. Combined ordering will allow you to try RiNGLEY in your store(s) and broaden your offering of teething product without having to commit to large minimum order requirements. Contact me for ordering. firstname.lastname@example.org
A Letter from Baby K’tan President, Michael Chesal (pictured):
Happy New Year Baby K’tan Retailers !
It is with great excitement that we’d like to announce that your Baby K’tan representative starting this new year, 2015, will be Tracy Urban.
Tracy L. Urban has the privilege of representing some of the finest manufacturers, in various capacities, in the maternity, juvenile and natural products industry. It was because of her relationship with Dr. William Sears and his wife Martha that Tracy and her husband started a baby carrier manufacturing business in 1987. The Urbans sold their business in 2006.
Tracy then went to work teaching at the third largest birthing hospital in California. This put to use her certifications as a Childbirth Educator, Lactation Educator, Happiest Baby Educator, and Basic Life Support.
In 2007 she was offered the opportunity to work as a Manufacturer’s Representative for a soft goods company in the baby industry. Once other manufacturers learned of her career shift, it wasn’t long before she had compiled a wonderful portfolio of companies/products to represent.
Tracy is a babywearing pro, and can help you, your staff and customers with all your Baby K’tan needs! She will be covering all Baby K’tan accounts in California, Arizona, Nevada, New Mexico and Hawaii.
Here is Tracy’s contact information:
o. 951-461-7424 | t. 800-727-3683 | m. 951-704-5042 | f. 951-231-9817
And please remember, all purchase orders need to be submitted via your Baby K’tan representative.
We look forward to hearing from you soon and stocking your Baby K’tan carrier orders. Thank you for continued support and Happy 2015!
It was the night before New Years Eve and all though my house, the voices of people all happy and loud. I rose to my window to see about the clatter, when I was startled to see a very unfamiliar matter. The vision of my yard all covered in white, and large and small snowflakes streaming down from the sky. It’s such an amazement for all of us here, to Southern Californian’s it brings more than cheer. I donned my flip flops and scarf in a hurry, I ran out the door to experience the flurry. With all of my neighbors and joy inside, I laughed and joined in on the unusual tide. As I stood in the snow, the cold nipped at my toes…I didn’t mind one bit because inside my heart was lit from the blessing of this beautiful gift. As I said this event is much more than special, it’s way, way more…it’s a New Year’s MIRACLE!
Welcome to 2015! The magic of turning the page of a calendar has happened again.
For some of you the end of 2014 couldn’t come quickly enough as it has been a real struggle. Business has been hard. I continue to be in awe of your resourcefulness and tenacity. Let me say, “Congratulations! You’ve Done It!”
For others of you 2014 was a fabulous year. It was the year of your launch. Some added locations, others expanded your store’s square footage. Wow! In either case, hard or fabulous, I love the spirit of the Entrepreneur.
At the launch of 2015 possibilities abound. (in truth they abound at the dawn of each new day – but this post is about the new year so….) They are available to every one of us. I absolutely adore the HOPE that arrives with a new year.
Speaking of which, I HOPE you’ve noticed the new look of my website. My sister, Shelly, built this for me. We have been collaborating on the things I wanted in a website for about 3 to 4 months. I’m so excited to roll it out on the 1st day of the new year. If you need help with your website or graphics or social media or email campaigns, Shelly is for hire. Just shoot me an email and I’ll get her contact information to you.
Let me leave you with one of my favorite quotes by Christopher Reeve:
Baby K’tan introduces their newest addition, the Baby K’tan Active. A baby carrier made out of a hi-tech performance fabric. Baby K’tan Active provides a unique cooling effect plus moisture control for baby and caregiver.
This super-soft moisture wicking fabric will keep you cool and dry while also blocking sunlight so baby’s delicate skin is protected. Proven to reduce the wearer’s body temperature by 2-3° over other fabrics, the Baby K’tan Active offers the ultimate comfort for carrying baby!
Baby K’Tan Active will be launching in 2 great colors–Salmon and Ocean Blue for $59.95 retail.